Customer Service Course in Bangla
About Course
Exceptional customer service is essential for business success, but few customer service reps receive proper training. This course fills that gap through an unforgettable learning experience that develops game-changing skills. Learn to handle any customer interaction with professionalism and care. Build bonds through clear communication and genuine empathy. Master stress management techniques when facing difficult situations. This course transforms customer service mindsets to boost satisfaction and loyalty. Give your customers the world-class experience they deserve and gain confidence in your critical role by enrolling today.
By the End of this Customer Support Course, You’ll be Able to
- Provide customer support efficiently
- Handle customers in any situation
- Turn angry customers into happy fans
- Boost sales and build loyalty
Course Certificate
Get a Course Completion Certificate when you complete the course. Use this to showcase your new skills to employers or clients. You will be able to share it directly on social media.
Meet Your Instructor
John Smith has over 10 years of experience in customer service training and management. He is passionate about providing exceptional service through good communication and empathy. John enjoys creating interactive, engaging training programs. Students praise his teaching style and ability to connect with attendees. You’ll benefit from John’s extensive real-world experience to enhance your customer service skills.
Course Content
Module 1: Introduction to Customer Support
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02:00
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1.2 Customer Support Provider Characteristics
03:00 -
1.3 Building Strong Customer Relationships
08:00
Module 2: Communication Skills for Customer Support
Module 3: Customer support Across Different Channels
Module 4: Developing Problem-Solving Skills
Module 5: Tools and Technology in Customer Support
Module 6: Personal Development and Well-being
Bonus Module
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.